Yesterday I picked up two computers to work on. One was a pretty normal case, infected with viruses and stuff as a result of a stupid user! I am often amazed at what people do to protect themselves on the computer. In this particular case, there were 4 separate programs for anti-spyware and virus along with firewall protection. First off, having more than one anti-anything is a lot like wearing your underwear outside of your jeans! It's just stupid and it serves no purpose. These programs are very territorial, and usually conflict with one another until your computer blows up. Usually they try to remove each other claiming the other is a virus. Second, all but one of these programs have expired subscriptions, meaning the virus definitions were not being updated which opens you up for attack. Besides, you don't really even need virus protection unless your a complete moron! Unfortunately, that does define 80% of the world! Instead of using a computer responsibly, by not doing stuff that sounds to good to be true, or opening an attachment in your email from a guy named Seemore Butts, you install multiple protection software that you paid out the nose for! Good thinking! This is why companies like Geek Squad exist! You make yourself so easy to rip off!
The other computer, well... they just couldn't remember their password! I am so amazed at the fact that they are willing to pay me $40 an hour to reset their password! I even told them that it could cost up to $120 for each computer, and they were cool with it! I of course will not charge them that much for such a simple thing!
